Recently, we were working on a flooring installation job in Wayne, PA. It was a pretty routine job for us. The client wanted us to remove old carpet and flooring in three rooms and install new wood floors. We had already done most of the removal when the client saw one of our photo galleries online and asked if we could do a medallion in the foyer near the front door of the home. After discussing pricing options, we agreed on design and went forward with the desired changes to the project.
Customer service is important in the home remodeling and renovation industry. We know as a business that we are sunk if we disregard client satisfaction. Like most small businesses, we build our reputation one client at a time and we are proud to continue to do so year after year. We were thrilled with the outcome of this hardwood job and we think we have made a client for life.